Shipping policy

Last updated: August 16, 2026

At Toeboks, our goal is to provide a simple, reliable, and transparent shipping experience for customers throughout the United States. This Shipping Policy explains how we process and ship orders placed through our online store.

Order Confirmation

As soon as you place an order, you will receive an order confirmation email. This email confirms that we have received your order and provides your order details.

After receiving your order, we begin processing it for fulfillment. Product availability may be confirmed before the order is prepared for shipment.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information when available.

Shipping Charges

We currently offer free standard shipping within the United States on eligible orders.

There is no minimum purchase requirement for our standard free shipping offer unless otherwise stated on the product page or during checkout.

Order Acceptance and Pricing

Please note that there may be circumstances where an order cannot be processed, including product availability, pricing errors, payment issues, inaccurate shipping information, or suspected fraudulent activity.

Toeboks reserves the right to refuse or cancel an order when necessary and as permitted by applicable law.

We may contact you to request additional information or verification, such as your phone number, billing information, or shipping address, before processing an order.

For payment security and fraud prevention, payment information may be reviewed or verified through our payment processing providers.

If we identify a potential unauthorized or fraudulent transaction, we may cancel the order and notify you using the contact information provided during checkout.

We make reasonable efforts to maintain accurate product and pricing information. However, errors may occasionally occur.

If a product is listed with an incorrect price, we may contact you for instructions or cancel the order and notify you of the cancellation. If payment has already been processed, any applicable refund will be issued according to our refund procedures.

Processing and Delivery Times

For orders shipping within the United States:

Order Processing Time: 1–3 business days
Transit Time: 5–7 business days
Estimated Total Delivery Time: 6–10 business days

Business days are Monday through Friday, excluding applicable holidays.

Processing and delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, seasonal volume, and other circumstances outside our control.

Order Cut-Off Time

Order Cut-Off Time: 5:00 PM Eastern Time (New York)

Orders placed before the cut-off time may begin processing on the same business day. Orders placed after the cut-off time, on weekends, or on holidays will generally begin processing on the next business day.

Same-day processing does not guarantee same-day shipment or delivery.

What Happens After I Place an Order?

After you place an order, you will receive a confirmation email containing your order number and order details.

Once your order has been processed and shipped, we will send a shipping confirmation email with the available tracking information.

Please check your spam, junk, or promotions folder if you do not see an expected email.

If you do not receive an order confirmation, please contact us using the information below and include the email address used to place your order.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email when tracking information is available.

You can use the tracking number to check the current status of your shipment through the applicable carrier's tracking system.

If you have not received tracking information within 3 business days after placing your order, please contact our customer support team so we can assist you.

Shipping Carriers

Depending on the shipping destination, package size, availability, and fulfillment requirements, orders may be shipped using carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL

The carrier used for an order may vary.

Delivery Delays

Delivery dates and transit times are estimates.

Toeboks is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Carrier delays

  • Severe weather

  • Natural disasters

  • Holidays

  • High shipping volumes

  • Incorrect or incomplete shipping addresses

  • Transportation disruptions

  • Other unforeseen circumstances

If tracking information indicates that a package is delayed, customers should first review the carrier's tracking information. Our customer support team can also assist with order-related questions.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice that your shipping information is incorrect, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the shipping address or redirect the package.

Lost or Damaged Packages

If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible with your order number and relevant tracking information.

We will review the available shipment information and assist you according to the circumstances and our applicable policies.

Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Toeboks

Phone: 848-207-4976
Email: help@toeboks.shop
Address: 301 Blair Rd #111, Avenel, NJ 07001, United States